Applies to: Multicast Radio. Not sure which panel you have? See Which radio or video panel do I have?

With Custom Domain, your station plays from an address on your own domain, e.g. https://radio.mystation.com, instead of our server's address. Your station's public page also opens on the same domain. The SSL certificate (HTTPS) is issued free and automatically by Let's Encrypt.

Before you start

• The feature must be in your package. If Custom Domain in the menu has a PRO badge, enable it from your service page in the Client Area (Configuration & Details card).
• You need a domain and access to its DNS settings: in the Client Area if the domain is with us (How to change DNS records), or at the provider where it's registered.
• Use a subdomain, e.g. radio.mystation.com or live.mystation.com. That way your main domain (mystation.com) stays free for your website.
• Each station can have one custom domain.

Step 1: Set Domain

1. Go to Streaming → Custom Domain.
2. Type the subdomain, e.g. radio.mystation.com, without http:// and without a trailing /.
3. Click Add. You'll see a message (in Greek) saying the domain was saved and you should set up DNS, and the status Pending DNS.

Step 2: DNS Setup

The page shows the record you need to create:

1. Open your domain's DNS management and add the A record.
2. If a record already exists for the same name (A, AAAA or CNAME), delete it; otherwise the check or the SSL will fail.
3. Wait. Usually 5-30 minutes is enough, but it can take up to 24 hours.
4. In the panel, click Verify DNS. If everything is right, you'll see a message that DNS was verified and you can enable SSL, and the status becomes DNS OK.

If you really want the main domain (e.g. mystation.com without a subdomain): in DNS management the A record's Name is @ (or left empty), not what the page shows. The main domain then can't also serve your website.

Step 3: SSL Certificate

1. Click Enable SSL.
2. You'll see "Creating SSL certificate...". It takes up to two minutes; don't close the page.
3. When it's done you'll see "SSL enabled!" and the page refreshes. The status becomes Active.

For the certificate to be issued, port 80 of the domain must reach our server. If you use Cloudflare, set the record to DNS only (grey cloud), not Proxied. The certificate renews automatically before it expires.

Once it's active

The page shows "Custom domain is active!" and the new addresses:

For website players always use https://…/listen. The old links (/listen/username on our server) keep working.

The right-hand column shows the certificate details (Days Remaining, issuer), a QR code and Recent Actions.

Regenerate Config and removing the domain

• Regenerate Config: if something stops working on the custom domain while the station plays normally, click it to rewrite the domain's settings.
• Remove: the domain is disconnected from the station and its addresses stop working. Remember to delete the A record too.

Common problems