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Multicast Radio: Uploading music
Multicast Radio

Multicast Radio: Uploading music

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Applies to: Multicast Radio. Not sure which panel you have? See Which radio or video panel do I have?

AutoDJ needs music to play. There are four ways to add it:

MethodWhen to use it
Upload from your browser (this article)For a few up to a few hundred tracks.
FTPFor large amounts, e.g. your station's whole music archive.
Download from URL / YouTubeWhen the track is on YouTube, SoundCloud etc. Requires the URL Download feature in your package.
Music LibraryTo take ready-made tracks from our shared library. Requires the Music Library feature in your package.

Before you start

  • File formats: MP3, FLAC, WAV, OGG, M4A and AAC.
  • Size: up to 500 MB per file.
  • Space: files are stored exactly as you upload them, without conversion, so they take up as much space as on your computer. A WAV or FLAC file takes 5-10 times more space than an MP3. For radio, MP3 at 192 or 320 kbps is the best choice. Your free space is shown below the menu and at the bottom of the Upload page.
  • Tags: the title and artist are read from the file's tags. If they're missing, the file name is used: a file named Artist - Title.mp3 is split correctly into artist and title. Extras such as "(Official Video)" or "[HD]" are removed automatically.
  • Covers: if the file has an embedded cover, that one is used. Otherwise the system looks for a cover online automatically. You can always set your own later.
  • Rights: broadcasting music online requires licences from the collecting societies. This is the station's responsibility.

Step by step

  1. Go to Content → Upload. The File Upload tab is already open.
  2. In Save folder, choose a folder or leave No Folder. For a new folder, click the button with the folder and "+", type a name and click Create.
  3. Drag your files onto Drag files here, or click it to select them. You can select many at once (Ctrl+A in the folder on your computer).
  4. The Upload Queue appears. Files upload one at a time. Each file goes through Waiting... → Upload % → Ready!
  5. While they upload, you can add more with Add, or remove a waiting file with ✕.
  6. When everything is done, you'll see All tracks ready! and the View Tracks button.
Don't close the page while files are uploading. Files that haven't uploaded yet will drop out of the queue and you'll need to add them again. Files that show Ready! are saved.

After uploading

The tracks are available under Tracks straight away, but they don't play yet. To be heard, they have to be in a playlist:

  1. Go to Playlists → Manage on the playlist you want.
  2. In the Add Tracks card, choose the folder you uploaded to and click Entire folder, or select tracks and click Add.

In detail: Playlists.

Organising into folders

Folders make life easier once your music grows. You might have e.g. "Greek", "International", "Jingles", "Shows". In playlists you can add a whole folder with one click. You create and manage folders under Tracks (Managing your tracks). The Upload page only lists top-level folders.

Messages and solutions

MessageWhat it means / what to do
Unsupported typeThe file isn't MP3, FLAC, WAV, OGG, M4A or AAC. Convert it to MP3 with a program such as Audacity.
Exceeds maximum sizeThe file is over 500 MB. This usually happens with large WAV files: convert to MP3.
Already in queueThe same file is already in the queue.
Storage limit exceededThere isn't enough space for this file. Delete tracks you don't need (see also Duplicates in Managing your tracks) or upgrade your package.
You have reached storage limitYour space is full, so the upload area isn't shown at all. Free up space as above.
File exceeds upload_max_filesizeThe file is too large to upload through the browser. Upload it with FTP.
The title shows odd charactersThe file's tags use an old encoding. Fix the title and artist under Tracks → ⋮ → Edit.

Tips for better sound

  • If your tracks have very different volumes, use Normalize all on the Tracks page, or switch on loudness normalization in Audio Processing.
  • Don't upload files at a higher quality than you broadcast. If you broadcast at 128 kbps, a 320 kbps MP3 won't sound better to listeners; it just takes more space.
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